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Orders in Council – Use of reserve fund during emergency

On Jun 1, 2020, Service Alberta Minister Hon. Nate Glubish recommended these changes to Use of Reserve Funds by Orders in Council.

During the Covid-19 crisis, we received numerous emails from owners who are having difficulty paying their condo fees and special assessments and sadly we expect some condo units to go into foreclosure which puts pressure on remaining condo owners to come up with additional funds.

We understand the potential difficulty and why some boards may want to tap into reserve funds.  However, this is not something boards should take lightly and our stance is that reserve funds should only be used for operating purposes as an absolutely last resort – if at all.

We read many condo documents and are sad to report that many complexes are already severely underfunded due to prior neglect of repairs and replacements of common elements and many condo owners are already overburdened financially.  Owners are being squeezed to the point where they are walking away in some instances to avoid any further financial strain.

Throughout the Covid-19 period thus far, some owners are not getting rents paid by tenants, some cannot sell due to condo fees already being high, and some owners are also grappling with pending caveats due to being behind already on condo fees.

In prior articles, we have stated our various concerns about existing poor management of some condos and lack of board education within condo communities, and naturally this is an added concern that owners must be aware of.

The section of these Orders in Council that troubles us is that the decision of using Reserve Funds can be made by 75% of board resolution – not owners (section 4.b). This means if the board decides to transfer those funds and meets the requirements, majority of owners will have no say.

Also a reminder, there is no such thing as “condo police” in Alberta. If the board transfers reserve funds into operating account without meeting conditions, who will hold them to account?

We recognize that there are some prudent boards who currently use funds quite wisely, our concern is for condominiums who are troubled already.  All owners should understand the ramifications of potentially reducing your reserve funds and how they can impact sales of condos.

COCOA was not involved in these discussions with the Alberta government and most likely would not have supported this amendment. We encourage boards and owners to learn their mandate to follow the Condo Act and be the best managers of their investment as possible.  Positioning your condominiums to be a resellable commodity should be top priority for all owners.

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COCOA Suggestions to Insurance Bureau of Canada re: Condos

Insurance Bureau of Canada (IBC) held a series of round table discussions across Canada to gather feedback from various stakeholders and get a better understanding of issues that are causing significant increases in insurance premiums across condominiums in Canada and what possible solutions may lie in helping to reduce these costs.

COCOA participated in these discussions and we were happy to provide our feedback.  Among many condo distress emails that we receive, insurance has become the latest topic added to the mix.  We support IBC’s efforts in coming up with possible solutions to this crisis.

Our letter to IBC below outlines some of the most common complaints that we receive and our suggestions.
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Dear Mr. Forgeron, Mr. de Pruis, and IBC Organization,

We thank you for the opportunity to have participated in the above event to speak for condo owners in Alberta and to be able to provide feedback on several issues that exist within the condo industry that may impact insurance rates. Our intent is to assist in identifying some catalysts and provide suggestions that may help insurance companies to craft some new requirements that will see a shift in attitude of condo owners, boards and all stakeholders who depend on condo investment and its future survival.

Our organization receives numerous emails about hardships and distress faced by many Alberta condo owners. We have identified these as our most frequent complaints:

  1. No qualifications to be on a condo board which consists of elected fellow condo owners. This can lead to detrimental decisions costing condo corporations thousands or more unexpected and/or unbudgeted dollars.
  2. No mandatory disclaimers or “buyer’s info” given to potential condo buyers by banks or lawyers that explain all perils and responsibility of condo ownership – especially potential insurance perils.
  3. No regulation of condo boards or managers. Condo Property Act is mostly one sided and owners can only go to court to bring boards into compliance. This is an expensive proposition and many owners simply cannot afford to go to court. A resolution tribunal does not exist in Alberta at this time.
  4. No oversight of Condo Property Act. No government body to oversee compliance, no accountability for board actions. Director’s insurance available yet no mandatory education required.  This provides blanket cushion for unscrupulous board members.
  5. No oversight of Reserve Fund spending or oversight of following Reserve Fund Plan repairs. Many condo boards spend these funds poorly or incorrectly.
  6. No limits to legal fees. Many corporations spend unbudgeted, extremely high amounts on legal fees for frivolous and vexatious lawsuits which have no merit and corporations have no hope of winning.  Currently, boards do not need votes or permissions from ownership to commence lawsuits. Yet when boards lose lawsuits, many owners are upset because they were not given opportunity to object or vote on matters. Litigation commencement is too easy with unlimited dollar amounts.
  7. Insurance claims made for repairs where funds are sufficient in Reserve Fund and operating account or where amounts of repairs small enough for corporation to pay and/or split with owner. Not enough efforts are made to negotiate responsibility nor educate owners about insurance obligations and risks.
  8. Overall poor communication from management companies to owners about condo news, laws, insurance mitigation suggestions, maintenance information, etc.

Our suggestions to insurance companies and government are as follows:

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